Guides for owner-operators

Plain answers for when a broker won't pay or a rate con looks wrong. Read what fits your situation, then decide your next step.

What to do when a broker won't pay your invoice
A broker is late paying your freight invoice. Check the paperwork, follow up in writing, then a demand letter and a claim on the broker's bond or trust.
How to write a demand letter for unpaid freight
How to write a demand letter when a broker hasn't paid for a load: when to send it, what to include, what to attach, and how to send it.
How to file a claim against a broker's bond
A freight broker must maintain $75,000 in security with FMCSA. How to find the bond or trust provider and file a claim when a broker won't pay.
Rate con red flags to catch before you haul
What to check on a rate confirmation before you sign: vague detention, layover, TONU, and lumper terms, unclear payment terms, and phone-call mismatches.
Owner-operator invoice checklist
What to put on a freight invoice, what to attach, and what to check before you send it to the broker, so it doesn't get held up over something small.